Terms and Conditions

We understand your legal rights and actively fulfill our civic responsibilities. These Terms and Conditions are a binding legal agreement that helps you understand the rights, responsibilities, and rules governing product or service usage.

Last reviewed on 12^th June, 2024

About Us

We are a company incorporated under the provisions of the Companies Act, 2013, having corporate office at 1205, 12th Floor, Welldone Tech Park, Sohna Road, Sector 48, Gurugram, Haryana, 122018.

The Company has set up and operates a mobile application called "OneBanc" which is described below ("OneBanc Application").

OneBanc Application is an iOS, Android, Windows, and Mac mobile application with a limited web-enabled interface. When our application is downloaded on a smartphone, it provides the user with a neo-banking platform ("Platform"). This Platform enables registered users to avail banking products and services from different banking and other financial service providers partnered with us. The services facilitate the opening of savings bank accounts, managing salary, savings, and reimbursement, conducting banking transactions and UPI transactions through the Platform, and availing of loan and overdraft facilities through third-party service providers.

Agreement and Modification

These Terms and Conditions constitute a legal agreement ("Terms") between "you" (the "Registered User") and us ("the Company") about the use of OneBanc Application.

Please read these Terms carefully before registering with, accessing, or using OneBanc Application. By accessing, downloading, or registering with our application or by availing any of the services provided by us via OneBanc Application, you agree to be bound by these Terms. If you do not agree with all or any of these Terms, then you must not access, download, or register with OneBanc Application or avail any services through OneBanc Application and any continued use or access will constitute acceptance of these Terms.

We reserve the right to modify or terminate any portion of the Terms for any reason and at any time, and such modification need not be informed to you in writing. It is recommended that you read and acquaint yourself with the Terms each time you access or use OneBanc Application. Your use of OneBanc Application following any such modification constitutes your agreement to follow and be bound by the Terms so modified.

These Terms govern all upgrades of OneBanc Application that replace and/or supplement the original version of OneBanc Application unless such upgrade is accompanied by separate terms in which case such separate terms will govern its use. The updated/separate terms shall be effective immediately and shall supersede these. It shall be your responsibility to check these Terms periodically for changes. Your continued use of the Services post amendment of Terms shall signify your consent to such amendment, and agreement to be legally bound by the same. Any reference to the Terms shall refer to the latest version of these Terms.

These terms are in addition to any of the terms and conditions of the Banking Partners (as defined below) or other Service Providers (as defined below) registered with the Platform. You are advised to go through such terms and conditions separately before accessing or using OneBanc Application.

As a condition of use, you promise not to use the Services for any purpose that is prohibited by the Terms or other rules or policies implemented by us from time to time or in violation of any applicable laws.

Definitions

"Banking Partner" means registered banking institutions on-boarded onto our platform from time to time.

"KYC Guidelines" means know-your-customer guidelines as issued, amended, updated, and modified by the Reserve Bank of India from time to time.

"KYC Documents" means the documents mandated by the Reserve Bank of India that need to be submitted by our Registered Users to use the Services provided by the Platform.

"Merchant(s)" means establishments, wherever located, which accept/honour the Card (as defined below) and include stores, shops, restaurants, travel service providers, utility service providers, etc.

"Neo Banking" means a non-traditional way of banking that integrates core banking with other fintech services.

"OneBanc Application" means the proprietary application developed, operated, and managed by the Company.

"Platform" means a technology-enabled software platform developed, operated, and managed by the Company for providing the Services.

"Platform Account" means the account created on the OneBanc Application/Platform by a user upon becoming a Registered User on the Platform.

"Registered User" means an Indian national who has attained at least 18 (eighteen) years of age, is of sound mind and has voluntarily registered with our Platform by providing certain information sought by the Platform, including his/her personal information.

"Services" means the services provided to our Registered Users of the Platform including facilitation of opening of a savings bank account through our Banking Partner, access to saving pockets by the opening of recurring deposits with our Banking Partner, access to short-term personal loans and other services provided by the Service Providers on-boarded onto our Platform.

"Service Providers" means fintech service providers on-boarded onto our Platform to provide Services to our Registered Users.

Purpose of the Platform

OneBanc Application is a Platform that delivers intelligent banking experiences in partnership with an ecosystem of traditional Banking Partners, non-traditional financial Service Providers, and Merchants on one Platform, that is simple, engaging, and contextual to the customer's financial life. We bring the 'Neo Banking experience' to India's 150M+ young and emerging consumers.

Competency to Contract

You represent and warrant that you are eligible to enter into a legally binding agreement and to be bound by these Terms. You will not access or use our OneBanc Application if you are not competent to contract under the laws of India.

If you represent a company, partnership firm-or sole proprietorship, you will be eligible to access our Platform or Services we provide and their features on its behalf only if you have been duly authorized by way of necessary corporate action as may be statutorily prescribed and as required under the charter documents of such entity.

Limited Right to Use OneBanc Application

On downloading OneBanc Application, you get a non-exclusive, non-transferable, limited right to use OneBanc Application on any Android or iOS device that you own or control. This right does not allow you to use OneBanc Application on any device that you do not own or control, and you may not distribute or make OneBanc Application available over a network where it could be used by multiple devices at the same time.

Nothing contained in OneBanc Application, or these Terms should be considered as granting you, by implication or otherwise, any right to use the trademarks, logos, or other intellectual property contained in OneBanc Application.

You shall not rent, lease, lend, sell, redistribute, or sublicense OneBanc Application.

If you choose to access OneBanc Application from outside India you shall do so at your own risk, and you will be solely liable for compliance with all applicable laws including the local laws. No information or data contained in our OneBanc Application will be construed as an offer to buy sell or solicit such an offer in any jurisdiction other than India.

You shall not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of OneBanc Application, any updates, or any part thereof (except as and only to the extent any foregoing restrictions are prohibited by applicable law or to the extent as may be permitted by the licensing terms governing the use of any open sourced components included within OneBanc Application) and you shall not exploit OneBanc Application in any unauthorized way, whatsoever including but not limited to, by trespass or burdening the network capacity.

You also agree that OneBanc Application contains proprietary content, information, and material that is protected by applicable intellectual property and other laws, including but not limited to the copyright, and that you will not use such proprietary content, information, or materials in any way whatsoever except as provided in the Terms below. If you breach these restrictions, you shall be subject to prosecution by the Company, who may seek appropriate legal remedy available under applicable law, including damages.

User Access, Accounts, and Consent to Use of Data

By downloading, and registering with OneBanc Application, you represent that you are not barred by any law, in any jurisdiction, or bound by any agreement that restricts your right to access, download, and register with OneBanc Application and to make payments through OneBanc Application.

To register with our OneBanc Application, you will have to provide your name, email ID, password, and other such details that we may require from time to time.

You will ensure that any information provided for registration with OneBanc Application is your own and does not belong to any third party and that they are valid and existing details. You are responsible for keeping updated on such information and will be responsible for any loss that may result from a failure to do so.

You are solely responsible for all usage and activity in your Platform Account after registration with OneBanc Application, including the use of the Platform Account by any third party authorized by you. It will be presumed that all activity and usage emanating from your Platform Account have been carried out by you, and you will be responsible for the same.

You will not access the Platform, and/or its Services, or the personal information of other Registered Users, available on our Platform in order to build a similar or competitive application, product, or service.

You have the option to set a security password when registering yourself on OneBanc Application. You are responsible for maintaining the confidentiality of the password and the account.

You will immediately notify us about any known or suspected unauthorized use of your Platform Account, or any known or suspected breach of security. We will not be liable for any losses caused to you, whether directly or indirectly, by unauthorized use of your Platform Account or OneBanc Application, or your failure or delay in intimating us of such known or suspected unauthorized use of your Platform Account or OneBanc Application, or any known or suspected breach of security.

You acknowledge, consent, and agree that we may access, preserve, or disclose your account information, through OneBanc Application or otherwise, including but not limited to personal information such as your name, address, mobile number, etc., if required to do so by the law or in good faith, believing that such access, preservation, or disclosure is reasonably necessary to:
1. Comply with legal process or the order of any government authority.
2. Enforce these Terms.
3. Respond to claims that the Registration Information (as defined below) like mobile number violates the rights of third parties.
4. Carry out fraud verification of the credit/debit card details and other financial information provided.
5. Respond to your requests for customer service.
6. Increase the efficiency of the Services being provided.
7. Protect the rights and property of OneBanc Application, its Registered Users, and the public.

You further acknowledge and agree that we may require your personal details, including sensitive personal data and information, such as a government of India approved ID and address proof, and other financial information for you to avail of our banking products and services on the platform and accordingly such information will be collected, shared, and processed by us or the third parties. However, we do not store such information in our systems. The collection, storage, use, and sharing of your personal information, and any other financial information will be in accordance with the Privacy Policy of the platform which can be found here. We will only use the information you provide as permitted by our Privacy Policy and applicable law.

You acknowledge that the deletion of OneBanc Application from your device does not constitute termination of your platform account and you must undertake the process of de-registration. You will have to provide the company with a written request to have your name and other details removed from our records.

You hereby acknowledge and agree that in event you are desirous of having your name and other details removed from our records, immediately upon receiving your written request to that effect, we shall remove and/delete all such information. However, we may retain certain information regarding your platform account, even after receiving a deletion request from you, where such retention is required under applicable laws or such information is non-personally identifiable and aggregated information. you hereby acknowledge that the removal of your details from the platform does not constitute termination of your outstanding obligations, if any, to the company.

Subject to the eligibility criteria set out above, we reserve the membership and the rights of admission to the Platform and the Services. Each registered User must create, at the time of registration, a platform account to avail of the services provided via the platform.

You are required to complete the online registration process by furnishing true, accurate, up-to-date, and complete personal information including your name as per your bank record, a valid phone number, a valid and functional email address, and any other KYC Documents or additional information that the Reserve Bank of India may prescribe to be necessary to satisfy KYC Guidelines, and other information as we may deem necessary ("Registration Information"). You understand and agree that OneBanc reserves the right to take all steps necessary to ensure compliance with all applicable KYC Guidelines as and when required.

You shall bear in mind we and our automated system solely rely on the registration information provided by you on OneBanc Application to provide efficient and effective services, and we bear no liability for any false, incomplete, dated, or incorrect information provided by you.

In the event of any change in the registration information provided by you, you agree to update the said information promptly and duly on OneBanc Application to ensure that the communications we intend to send to you are promptly delivered to you and are not sent to any other entity/third party. You may change your registered mobile number associated with your membership account through the profile section on OneBanc Application.

During the registration process, you authorise us to access the one-time password (OTP) SMS which will be sent to you to enhance your service experience. Further, you authorise us to access your banking transaction SMS for the sole purpose of providing the services to you. Such collated information will be stored on OneBanc servers to provide you with such Services and will be removed from our servers once you de-register your account with OneBanc.

While availing services, Registered Users may connect with third-party service providers. The company is not responsible for, and does not endorse, any third-party services mentioned on the platform. It is hereby stated that company shall in no way be responsible for any acts or omissions of third parties.

Please read our Privacy Policy, which also governs your visit and use of OneBanc Application, to understand our privacy practices. Such policy is an integral part of these terms.

In the event you become aware of any unauthorised access or misuse of your platform account/information, you shall forthwith notify us. We will be not liable for any loss or damage arising from your failure to comply with this requirement.

All services on the Platform are provided to you on a principal to principal basis between you and the company.

Representations, Warranties, and Covenants by the Registered User

You are aware of, and in compliance with all applicable domestic and international laws and will continue to be compliant if you are accessing and/or using OneBanc Application.

You consent to our access to, retrieval, storage, and processing of information, data, records, or material shared by Merchants that may/may not contain your personal information by accessing or using OneBanc Application.

You do not have any prior criminal convictions of any kind.

You are under no contractual or other restrictions or obligations that are inconsistent with the execution of these Terms or that will interfere with the performance of your obligations under these Terms.

You have and will obtain in the future, all government approvals necessary, if any, to use OneBanc Application.

You and we have no agency, affiliation, association, endorsement, or connection in any manner whatsoever.

You understand that we do not exercise supervisory powers or control over the Registered Users.

All information uploaded or conveyed by you is accurate, true, and not misleading, and is at your sole risk, and we will not be liable for the accuracy, reliability thereof, or its compliance with applicable law. If you have reason to believe that there is an error in the information furnished to us, you shall immediately advise using writing.

You will not host, display, upload, modify, publish, transmit or share any information through OneBanc Application that:
1. Is unlawful, harassing, threatening, invasive, libellous, defamatory, or that would otherwise violate applicable law.
2. Contains nudity, obscenity, or sexually explicit content.
3. May disparage any ethnic, racial, sexual, or religious group or is otherwise abusive or inflammatory.
4. Depicts or promulgates the use of drugs.
5. Contains offensive language or images.
6. Incites violence or characterises violence as acceptable.
7. Contains unsolicited promotions, political campaigning, advertising, or solicitations.
8. Contains private or personal information about another Registered User or person.
9. Contains corrupted data or other harmful, disruptive, or destructive viruses, trojan horses, harmful code, denial-of-service attacks, packet or IP spoofing or other similar technology.
10. Is in infringement of a third party's intellectual property right.
11. Belongs to another person that you have no right to.

You will not create multiple or duplicitous accounts.

You will always comply with the Information Technology Act, 2000 and the rules made under it, the Prevention of Corruption Act, 1988, the Prevention of Money Laundering Act, 2002, and all relevant rules and regulations in this regard, including, in relation to know-your-customer norms, anti-money laundering and combating financing of terrorism.

You will not use OneBanc Application in a manner that could damage, disable, overburden, or impair our server or any network connected thereto, or interfere with any other person's use and enjoyment of OneBanc Application. You will not attempt to gain unauthorized access to any functions or features, other user accounts, computing systems, or networks connected to any of our servers in any manner including through hacking, password mining, or any other means. You will not obtain or attempt to obtain any materials or information through any means that is intentionally not made available through OneBanc Application.

Scope of the Services

The Services on our Platform include facilitating the online opening of savings bank accounts through our Banking Partners, operation of the Registered Users' Platform Account, execution of any related payment transactions, creation of savings pockets, and availing other banking and financial services provided by our Platform and our approved third-party Service Providers.

Salary Accounts

You hereby acknowledge that your Platform Account with the Company has been opened by virtue of your employment with your employer and your account is designated as a "Salary Account".

Such Salary Account shall be subject to the Banking Partner's terms and conditions, and you are advised to familiarise yourself with such terms and conditions. We shall in no way be liable for your failure to do so.

You understand that pursuant to the arrangement between your employer and us, and at the sole discretion of ours, you may be entitled to certain facilities on the Salary Account during the term of your employment with your employer or till the subsistence of the arrangement between your employer and us. You will be entitled to only those features and facilities of OneBanc Application as availed by your employer.

You hereby agree to notify us immediately upon cessation of your employment with such employer. We may, in its sole discretion, close your Salary Account, upon reasonable belief that you have ceased to be an employee of your employer or if we are of the opinion that there have been no credits to your account at regular intervals.

You understand and acknowledge that the specific facilities offered to Salary Account holders are based on the agreement for, and subject to the regular credit of salary by the employer.

You agree that we reserve the right to change the status of/redesignate your Salary Account as it deems fit without any intimation to you, and the Terms as applicable to such account, and as published on our website, shall apply to you from the date of change of the status/designation.

You agree to maintain the average monthly balance applicable to your Salary Account/Redesignated Account. In case of failure to do so, we may recover a non-maintenance charge, as prescribed by us from time to time, which may be recovered from any account held by you, with/without notice to you.

You hereby irrevocably and unconditionally authorize us, on the request of your employer to recover, by debiting, or by means of the reversal of credit, any excess amount credited into your Salary Account without prior notice to you. You further authorise us to debit/reverse any amount on the instruction of your employer credited to your Salary Account by fraud if any, committed by you and/or your employer or for any other reason. We shall not be held liable in any manner whatsoever for such reversal or debit.

You understand and agree that we and the Banking Partner reserve the right to take all steps necessary to ensure compliance with all applicable KYC Guidelines and legal requirements when required. In case the KYC Documents are incomplete; you will not be eligible to open a Savings Account and thereby not be eligible to use our Platform. In case you have executed transactions through OneBanc Application, the funds shall not be settled in your account if there are pending KYC obligations on your part. We reserve the right not to release the settlement amounts to you until full compliance with the KYC Guidelines.

Current Accounts

We will also open a current account with our Banking Partner ("Current Account") to be able to receive reimbursements for expenses & employee benefits from your employer from time to time.

The creation of a Current Account does not guarantee the provision of availability of credit. We and our Banking Partners may, in their sole discretion, choose to make available such credit facilities.

You may be required to maintain a minimum balance in your Current Account, which shall be determined by us and/or the Banking Partner from time to time.

Cards

We will provide debit and credit cards ("Cards") to the Registered Users through our arrangements with our Banking Partners. Credit Cards are issued by our Banking Partners in association with its co-branding partner Changing Winds Brands Private Limited ("Changing Winds") under a co-branding framework, whereby Changing Winds is responsible solely for the marketing and promotion of the credit Card. The Cardholders can use the Cards issued by our Banking Partners on the Platform, owned by OneBanc. The Cards shall be governed by the terms prescribed herein, by specific terms issued by us from time to time, and by the terms of the Banking Partners. You are advised to review the same before using or availing of the Card Services.

You are to take all necessary steps to safeguard the Card, its PIN, OTPs, etc. from theft, misuse, fraud, and the like. All Cards shall be used only by the cardholder in whose name it is issued and shall not be transferable.

If the Card is lost or stolen, you are required to immediately inform us and our Banking Partner, file a report with the local police, and request for it to be blocked, in addition to following the directions and instructions of the Card issuer. You will continue to be liable for all transactions and charges incurred using the Card until the required process has been followed.

The validity of the Card shall be as prescribed by us and our Banking Partner. Upon expiry, the Card may be replaced at our discretion and our Banking Partner, and you are required to destroy the expired Card.

All such cards shall always remain our property and/or our Banking Partner.

You hereby authorise us and/or the Banking Partner to debit your account with the number of withdrawals or transfers effected using the Card along with charges levied for the provision of the Services. All such transactions shall be binding on you.

We shall, in no way be liable to the Cardholder or any third party if the Card is not honoured for any reason whatsoever, except if prescribed by applicable law.

The use of the Card in jurisdictions other than India is subject to the applicable law, including directions issued by the Reserve Bank of India, and the onus of complying with the same rests on the Cardholder. You agree to indemnify us and make good any loss, damage, penalties, interest, or financial charges that we may incur or suffer on account of any wrongful use.

You may use the Card at automated teller machines ("ATM") in India or outside India, in accordance with our policy and our Banking Partner. The withdrawal of cash, balance inquiries, and any other services availed at ATMs shall be subject to a fee/charge as per prevailing rates. You are responsible for maintaining the confidentiality of your ATM PIN and We/Banking Partner will not be responsible for any losses arising out of the loss or misuse of the Card or the ATM PIN how so ever caused. You agree to adhere to all applicable laws in the country where you are availing of the ATM services.

It is the Cardholder's responsibility to ensure that the Card is used properly at Merchant establishments and that the sales slips are maintained by our Cardholder.

We do not accept any responsibility for the supply of goods and services by the Merchant. If the Cardholder has any complaints concerning any Merchant or the goods and services availed, the matter should be resolved between the Cardholder and the Merchant, and failure to do so will not relieve the Cardholder from any obligations the Cardholder may have towards us.

In case a Merchant or the Cardholder wishes to cancel or reverse a transaction due to an error, on account of merchandise return, or for any other reason, the earlier sales receipt must be cancelled by the Merchant and a copy of the cancelled receipt must be retained in the Merchant's possession. All refunds will be credited after due verification and in accordance with applicable laws and policies. You understand and acknowledge that any debit requests during this time will be honoured based on the available balance in the account without considering refunds.

We reserve the right to disclose, in confidence, to other persons, such information concerning the Cardholder and the Cardholder's Platform Account, as may be necessary for the provision of the Services.

You will always comply with the guidelines, rules, and regulations issued by the relevant card payment network, and keep yourself up to date with such guidelines, rules, and regulations. We will not, in any manner, be liable for your failure to comply with the same, including any costs, fines, penalties, losses, or damages. We may take appropriate action on your failure to comply with such guidelines, rules, and regulations including suspension/termination of the Services and freezing of your funds.

Fees and Lien

You will be liable to pay fees, interest, and other charges applicable on the usage of Cards in accordance with the terms and conditions communicated by our Banking Partner/card issuer from time to time. You may also be charged fees for the Services you have availed and the plan that you/your employer has opted for on OneBanc Application. You hereby unconditionally and irrevocably authorise us/Banking Partner to create a lien or set off appropriate amounts accruing or accrued to you, to meet such fees, interest or charges or any other amounts due from you to us/Banking Partner/Service Provider. You further acknowledge that we reserve the right to charge additional fees on such services being rendered. All taxes on such fees as described in this section shall be borne by you.

Savings Plan

We, through our Banking Partners, provides different savings plans for the Registered Users' saving and spending goals. Each savings plan will also be subjected to the Banking Partner's terms and conditions.

We may require the Registered User to maintain a prescribed minimum deposit for availing and activating the savings plans.

The Registered User may set up standing instructions, which will enable them to save automatically by moving a pre-defined amount to the savings pocket from the Platform Account on a specified date every month.

Once the pre-set duration of the savings plans ends and the Registered User's savings plan matures, the amount standing to the credit of the Registered User in such plan will be automatically moved to the Registered User's Platform Account, irrespective of the amount saved by our Registered User under the savings pocket.

The Registered User may cancel the savings pocket at any point in time by making a redemption request on the Platform and the pocket will be cancelled on the payment of a cancellation fee for the pocket as per the Banking Partner's terms and conditions. On the cancellation of a savings pocket, the amount standing to the credit of the Registered User from the savings pocket will be moved back to the Registered User's Platform Account.

We accept no liability for any loss that may result from the savings pocket as we merely operate OneBanc Application. We do not give any guarantee or assume any risk for the achievement of any return on the savings pockets. The returns on the savings pockets are completely determined by the Registered User's choice and pre-defined goals as well as our Banking Partner's policies and mandates of the Reserve Bank of India. You understand and acknowledge that we have no role to play in the savings pockets.

Rewards

Rewards that form a part of the Platform will be credited to your Platform Account after a purchase transaction or in-app action, in accordance with the scheme of the Company and its Banking Partner and/or Service Provider.

Rewards may be of a fixed value or a percentage of spending in the form of cashback depending upon the offer details as determined by the Company/Banking Partner/Service Provider from time to time. The value of rewards will be calculated on the net transaction value.

Your eligibility to earn rewards depends upon the applicability of the offer, the terms and conditions of the offer, and other instructions as determined by the Company/Banking Partner/Service Provider from time to time. You understand and agree that the rewards available to different Registered Users at any point in time may differ, and the Company/Banking Partner/Service Provider shall be the sole determinant of the relevancy of offers displayed to the Registered Users.

Rewards will be credited only for qualified purchases, and the transactions that qualify for rewards shall be determined at the sole discretion of the Company/Banking Partner/ Service Provider. For example, transactions relating to online gaming, betting, gambling, lottery, payments to political institutions, payments made to restricted merchants, buy-now-pay-later schemes, transfers to digital wallets, and international transactions may not qualify for rewards.

Each offer for rewards will have a validity period and will expire on such date as determined by the Company/Banking Partner/Service Provider.

Rewards may not be offered or be redeemable if:
1. The transaction is cancelled/reversed or the good purchased is returned.
2. The purchase is invalidated.
3. The Registered User is not eligible for the offer.
4. The usage of the Platform is for illegal/unlawful purchases.
5. The offer is not applicable on the payment method used.
6. Any other circumstance that the Company/Banking Partner/Service Provider may determine, in its sole discretion.

Some offers may have a waiting period or cool-down period before rewards become redeemable. This may be required to accommodate adjustments under refunds and cancellations.

The Company/Banking Partner/Service Provider may prescribe a minimum number of reward points that need to be earned to make a redemption.

The Company/Banking Partner/Service Provider reserves the right to change, modify, or prematurely remove any offer at its discretion.

The Company/Banking Partner/Service Provider reserves the right to disqualify any Registered User in case of suspicion of fraud, or under any legal requirement, and cancel rewards earned or credited by such Registered User.

In case of any dispute regarding rewards, the final decision shall lie with the Company/Banking Partner/Service Provider alone.

Nothing contained in these Terms shall be construed as a binding obligation on the Company/Banking Partner/Service Provider to offer or continue to offer any rewards scheme and the Company/Banking Partner/Service Provider reserves the right to discontinue its rewards scheme at any time without prior intimation and without assigning any reason thereto.

Redemption of reward points is voluntary, and any related charges will be deemed to have been voluntarily incurred by the Registered User.

NEFT

You must ensure the availability of funds in your account before executing NEFT transactions through OneBanc Application. If the Company and its Banking Partner execute such transactions without sufficient funds being available, you will be liable to pay such amount credited along with applicable interest or charges.

The Company and/or its Banking Partner may fix the cut-off time for receiving instructions, and financial limits for NEFT transactions.

NEFT service charges will be debited from your Platform Account/Savings Account in accordance with the policy of the Banking Partner and the regulations of the Reserve Bank of India.

You understand that NEFT requests are irrevocable, and You are responsible for the accuracy of the details given in the NEFT request. You are solely liable for the same and agree to compensate the Company and its Banking Partner for any loss arising due to the errors in your NEFT request.

You agree to abide by the instructions and terms issued by the Banking Partner with respect to such transactions. You will also ensure that all NEFT transactions are undertaken in compliance with the applicable law.

You understand and acknowledge that the Company and its Banking Partner may verify and authenticate transactions initiated by you, by following their security procedures. The Company and its Banking Partner may refuse to honour a transaction if there is any reason to believe that the transaction is unlawful or fraudulent.

UPI

If you choose to use the Unified Payments Interface ("UPI") on OneBanc Application, you will be solely responsible for linking your correct bank account and mobile number.

You must ensure that your mobile number is and always updated with the Banking Partner, and with us. You may need to re-register your mobile number if you decide to change your number registered with us.

You are solely responsible for keeping all OTPs, PINs, and bank details confidential. You are solely responsible for all payment requests that you authorise, and the correctness of the information therein.

You are responsible for all funds transferred using such UPI from your Platform Account, and you will not hold the Company or any other system participant liable for any delay in the completion of transfers or losses on account of errors in execution by you.

You may choose to raise complaints with respect to UPI transactions in the mechanism prescribed by the Company/Banking Partner from time to time. If unresolved, you may approach the banking ombudsman, digital complaints ombudsman, or other such authority as prescribed by applicable law.

Research Analyst

As a SEBI registered Research Analyst, OneBanc Technologies Private Limited ('the Company') will provide recommendations on equity stocks, mutual funds, and derivatives.

The Research Analyst employed by the Company will be engaged in the issuance of research reports and/or research analysis.

The Research Analyst will use a mix of fundamental and technical parameters for providing research recommendations and research analysis.

The Company will aim to provide accurate recommendations to its clients so that they can make informed decisions.

Disclaimers

The Company is not a banking company or a lending company. The Company does not provide any services other than access to OneBanc Application and thereby facilitates access to the various service providers listed on OneBanc Application. All the Services such as savings bank account opening, loans, payment gateways, wallets, etc. are provided by the various Banking Partners and Service Providers listed on the Platform. Accordingly, the Company is not liable or responsible for any of the Services provided by such partner entities.

You understand that OneBanc Application is only a technology-based platform that enables the Registered User to avail of different banking and other financial services at a specific location. In addition to these terms and conditions, the Registered User shall continue to be bound by the terms and conditions of the Banking Partner as well as all the terms and conditions of the Service Providers whose Services a Registered User avails.

Any services or features availed through the Platform are done at your own discretion and risk, and you are solely responsible for any damage that results therefrom. We are not liable for, among other things, any actions or inactions of Merchants or other transaction counterparts nor any fraud, misrepresentation, misconduct, breach of conditions, representations, or warranties by such parties, and we expressly disclaim all liability in this regard. No advice or information, whether oral or written, obtained by you from us, creates any warranty if not expressly stated in these Terms.

The Company may, at its sole discretion, make Services available to you, facilitating you to make payments of outstanding bills of certain Merchants. However, the Company shall not be liable or responsible for the timeliness of the payment, or receipt of the payment by the Merchants, the accuracy of the bills/outstanding amounts or details thereof, to check for duplicate payments, any shortfall/excesses in the amounts paid, discontinuation of services by the Merchants or the quality of the goods and services being provided by the Merchants.

You consent to OneBanc access, retrieval, storage, and processing of information, data, records, or material shared by Merchants that may/may not contain your personal information by accessing or using OneBanc Application. The Company shall not, in any manner, be liable for the correctness or accuracy of such information, data, records, or material shared by the Merchants, and you will not have any claim whatsoever against the Company for its reliance on such information, data, records or material or actions performed pursuant thereto.

The Company is not, in any manner whatsoever, liable for the usage of incorrect Merchant codes by the Merchants on the Platform which may lead to incorrect categorization of your expenditure. While the Company shall attempt to rectify the same at the earliest, the Company will not be liable, in any manner whatsoever, for any loss resulting from such incorrect categorisation.

You understand that the Company does not provide you with any certification, guarantee, warranty, or professional advice with respect to the Services. By accessing, browsing, or using the Services, you acknowledge that you understand this limited use and that you will not rely on the information and materials provided to you for any purpose, except as they are intended. Use of the Services is not a replacement for personal or professional advice or assistance regarding your finances or credit history.

We expressly disclaim all warranties, whether express, implied, or statutory, regarding the Services and OneBanc Application including without limitation, any warranty of merchantability, fitness for a particular purpose, title, security, accuracy, and non-infringement.

If you intend to use the features available in respect of the Services, you shall make an informed decision about submitting your personally identifiable information. We shall take all reasonable efforts to not share any of the personally identifiable information submitted by You to any third party, except as required under our business model, the directions of the Reserve Bank of India, and other applicable laws or to the limited extent necessary for us to provide you access to the Platform.

The Company will make reasonable efforts to always make available OneBanc Application. However, we make no warranty that they will meet your requirements, and be uninterrupted, timely, secure, or error-free. We do not make any warranty as to the facilities that may be obtained from the use of the OneBanc Application or the reliability or quality thereof.

The Company is not a payment gateway or a payment aggregator and does not participate in the money flow between Registered Users and Banking Partners/Service Providers. The Company is merely a technology service provider, and is not liable, in any manner whatsoever, for any incorrect credits or debits in your Platform Account which will be attributable to the Registered User/Banking Partner/Service Provider.

You understand and acknowledge that the Company is not liable to ensure that you realise the percentage of savings or increase in income as advertised by it, and any savings or increase in your income depends on the features of OneBanc Application opted for by your employer/company, the Company policies, and adherence to applicable law. You agree that any such savings or increase in income advertised are for the purposes of indication alone, and you agree to hold the Company harmless against any losses, damages, or inconvenience caused by your failure to realise such savings/increase in income.

You agree and acknowledge that you will be liable to pay all the taxes, interests, and penalties thereon, arising out of transactions in accordance with the Income Tax Act, 1961, and all other applicable laws. You agree that the Company will not, in any manner, be responsible for any taxes, interests, penalties, levies, or charges that are payable by you or that arise because of your non-compliance with these Terms.

The user may be provided with, or OneBanc may upload different language versions of these Terms on its Platform including versions in various regional languages. However, the user acknowledges and agrees that in case of any discrepancy, misstatement, omission, conflict or error, or questions of interpretation or performance whether in a court of law or otherwise, in relation to such versions, the English version shall prevail. The English version of these Terms shall be the version to be relied on in case of any disputes.

For full disclosure on disclaimers regarding research analysts, please refer to our Investor Charter

Record of Transactions and Urgent Requests

The Company's record of transactions made from or to the Platform Accounts and through OneBanc Application and maintained in its computer systems shall be accepted by the Company as conclusive and shall be binding on You. You agree and undertake to accept such records without demur or protest. The processing of transactions through the electronic medium may take time, and to stop payment, or other urgent or important requests, you must follow up with the Company and ensure that the required action is undertaken.

Processing of Transactions

Once you give an instruction through OneBanc Application, you will not be able to reverse it. The Company is under no obligation to reverse such instruction or to accept conditional or reversible instructions. The Company may, at its discretion, attempt to do so, to the extent reasonably practicable, and permissible under the applicable law, and shall do so at your cost.

All financial information available to You by means of OneBanc Application is for reference only and does not reflect the actual position with the Banking Partners/Service Providers, or other transactions that are not yet processed or verified. The Company shall not be liable for any loss incurred or damage suffered by You because of such financial information.

The Company shall endeavour to facilitate transactions received, subject to the availability of sufficient funds. The Company will not be liable for any omission to make payments or delayed payments due to circumstances beyond its reasonable control.

Funds

You hereby agree not to attempt to transfer funds without sufficient funds in the concerned Platform Account. You understand and agree that the Company/Banking Partner/Service Provider shall not be liable for any consequences arising out of non-compliance with your instructions due to the inadequacy of funds.

However, the Company may, at its discretion, carry out the instructions notwithstanding inadequacy of funds/credit facility without prior notice to You, and You shall repay with interest and all related charges of the resulting advance/credit/overdraft at such rates as the Company may, in its sole discretion, determine.

You understand and acknowledge that frequent dishonour of transactions due to insufficiency of funds may lead to the closure of your Platform Account.

Limits

The Company and its Banking Partners/Service Providers may at their sole discretion, set and reset limits for transactions, that may be carried out through OneBanc Application, which shall be subject to maintaining the minimum balance. The Company and its Banking Partners/Service Providers shall not be responsible for any loss or inconvenience that you may suffer due to such limits.

Cheques

The Company and/or its Banking Partner/Service Provider may issue chequebooks to Registered Users having a Platform Account at the charges as such indicated from time to time.

You hereby agree to draw all cheques in accordance with the terms and conditions of the Banking Partner and/or Service Provider in addition to these Terms. You agree to draw cheques in a way to prevents alteration after issue, and all the alterations must be authenticated. The Company/Banking Partner/Service Provider reserves the right to refuse payment of cheques that, it has reason to believe, have not been drawn or authenticated properly.

The Company and/or Banking Partner/Service Provider may deny issuing a chequebook to You, for any reason whatsoever, and may also choose to discontinue a chequebook, and the Company/Banking Partner/Service Provider will not be responsible for any loss or inconvenience caused to You as a result thereby.

Account Statements and Passbook

The Account Statements for each account shall be issued at the frequency as such determined by the Company at its sole discretion. You acknowledge that the statements of accounts sent to you may not be signed on behalf of the Company.

If You notice any error in the statements issued to You, you are required to intimate the Company within such period as may be prescribed by the Company from time to time, failing which it shall be deemed to have been accepted by You. If You become aware of any transactions in your account that have not been validly authorised by You, you are required to inform the Company immediately. The Company will endeavour, but not be obliged to correct the error and adjust interest or charges arising therefrom. The Company shall not be liable for any consequence arising out of any delay, lapse, omission, or neglect on your behalf to inform the Company, and You are solely liable for consequences and losses that may occur as a result thereof.

You hereby authorise the Company to engage and utilise the services of third parties/vendors to prepare and mail statements and other documents and material and agree not to hold the Company responsible for documents, statements and material lost in the mail. Statements and messages sent by the Company are at the entire risk of the Registered User.

You may contact the Company for duplicate statements.

You must carefully examine all entries made in your passbook and immediately notify the Banking Partner and/or the Company of any errors, omissions or discrepancies discovered. You must ensure that your passbook is updated regularly and stored in a safe place.

You must not fill up the passbook or make entries in your own hand and must adhere to all rules, guidelines and instructions issued by the Company and/or Banking Partner in this regard.

The Company accepts no responsibility for any claim arising out of your failure to update, maintain, or examine your passbook, or to notify the Company and/or Banking Partner of discrepancies therein.

Security

The Company may apply such technology, as it deems fit, to ensure the security of and prevent unauthorised access to OneBanc Application. The Company shall endeavour to use the best technology, but You understand and acknowledge that it may not be possible to always keep the system fool-proof and tamper-proof.

You agree and acknowledge that You are responsible for maintaining the secrecy of your account details, passwords, and PINs. You are also required to comply with all other requirements designed to protect the security of your use of OneBanc Application, as set out in these Terms or notified, from time to time.

You agree to change your password and/or PIN at regular intervals, or when required by the Company, to use passwords that are not likely to be guessed by others or that have been used before, and to not disclose your passwords to third parties. You agree to not record passwords and/or PINs in a way that is legible or accessible to third parties, to not leave your systems and devices unattended, and to not allow third parties to operate your Platform Account on your behalf.

If you discover that your password and/or PIN are known to someone else, please change the same at the earliest, and notify the Company. All transactions done prior to such notification are entirely at your risk and cost.

You agree to indemnify the Company for all losses suffered as a result of your negligence or failure to comply with the prescribed security procedures.

Additional Terms and Conditions

You agree not to pay any amount in cash to any person who is/claims to be a representative of the Company/Banking Partner/Service Provider and any such payments made shall be your sole responsibility and liability.

You expressly agree that your usage of OneBanc Application can be monitored, tracked, and recorded. We reserve the right in our sole discretion to review the activity and status of each Platform Account and block the account based on such review, if need be.

As long as You are a Registered User of OneBanc Application, you hereby confirm that you do not have any objection to receiving communications from us and/or other Registered Users, Merchants, Service Providers and Banking Partners of OneBanc Application. This consent extends to emails, SMS, other texting service messages or telephone calls relating to phone number verification, the provision of Services, related inquiries, and promotions. You confirm that the content and information, including the personal information provided by You, are correct and accurate. In addition, you will ensure that the name provided by You at the time of registration is as per your bank records.

You are strictly prohibited from unauthorised use of OneBanc Application, including unauthorised entry into our systems, misuse of passwords, or misuse of any information posted to OneBanc Application or other communications made to You. We reserve the right to take immediate steps as deemed appropriate in our sole discretion to protect OneBanc Application and/or our other Registered Users against any abuse/misuse.

We reserve the right to screen communications that You may make/upload/publish and regulate the same by deleting unwarranted/abusive communications/advertisements at any time at our sole discretion without prior notice to You.

As a Registered User of OneBanc Application, you are expected to exercise precautions for your own privacy and safety, such as not sharing your savings account number or transaction details, not sharing OTPs, PINs, personal data, or information, etc.

We may share your information with third parties who perform services on our behalf. We share information with our vendors who help us manage our online registration process or payment processors or transactional message processors. We may share information with third parties and or business partners who fulfil purchase and/or financial obligations. Such third parties may use the information we give them as described in their privacy policies. We are not responsible for these third-party websites/privacy policies. We encourage You to read the privacy policies of such other third parties carefully before using OneBanc Application.

We may also share your information or receive your information from third parties, including the Banking Partner/Service Provider and other third parties such as credit information companies, credit bureaus and account aggregators. You hereby consent to our accessing, storing, processing, utilising, and sharing such information in the performance of the Services and in providing You with access to OneBanc Application. You agree that we will not, in any manner whatsoever, be liable for actions or omissions of such third parties in dealing with your information.

You agree and acknowledge that we may collect and use your geographic location data for the purpose of creating your account or for issuing a GST invoice, if applicable, and to personalise and improve the Services provided to You.

The Company will make all reasonable efforts to ensure that your information is kept confidential. However, the Company will not be responsible for any disclosure/leakage of confidential information or loss/damage to the device on which OneBanc Application is located due to theft/negligence/failure on your part to practice safe computing. Further, the Company will not be liable for the loss/damage to the confidential information or data arising because of an event/a series of related events that are beyond the control of the Company, including problems with the internet, attempted hacker attacks, denial of service attacks, virus or malicious software attacks or infections and other events of like nature.

You understand and acknowledge that all payments made on OneBanc Application are subject to the applicable law, including the Income Tax Act, 1961 and the Foreign Exchange Management Act, 1999.

Intellectual Property

We may, in our sole discretion, permit You to upload, publish or post content ("User Content") on the Platform. By doing so, you grant us an irrevocable, worldwide, perpetual, non-exclusive, transferable, royalty-free licence along with the right to sub-licence, modify, distribute, use, adapt, copy and otherwise exploit User Content.

All the content on OneBanc Application, including amongst other things, the page headers, images, illustrations, graphics, audio clips, video clips, text, trademarks, and trade names ("Service Content") constitute our and our licensors' intellectual property. Intellectual property rights and laws, including copyright laws, in all applicable jurisdictions protect OneBanc Application and the Service Content.

You may access OneBanc Application, avail of its features and facilities, and utilise the Service Content for your personal requirements only. You are not entitled to duplicate, distribute, create derivative works of, display or commercially exploit the Service Content, features, or facilities, directly or indirectly, without our prior written permission.

We/our licensors are the sole owners of the underlying software and source code associated with OneBanc Application and all trademarks, copyright, and any other intellectual property rights of any nature in OneBanc Application. Permission provided by the Company to access and use OneBanc Application does not convey any proprietary/ownership rights in such intellectual property as described above.

No Warranty

You expressly acknowledge and agree that the use of OneBanc Application is at your sole risk and that the entire risk as to satisfactory quality, performance, accuracy, and effort is with You. To the maximum extent permitted by applicable law, OneBanc Application and all Services performed/provided by/through OneBanc Application are provided "as is" and "as available", with all faults and without warranty of any kind, and the Company hereby disclaims all warranties and conditions with respect to OneBanc Application and all Services, either express/implied/ statutory, including but not limited to, implied warranties and/or conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third party rights. The Company does not warrant against interference with your enjoyment of OneBanc Application; that the functions contained in, or Services performed/provided by the Company/Banking Partners/Service Providers will meet your requirements; that the operation of OneBanc; Application/Services will be uninterrupted/error-free; or that defects in OneBanc Application will be corrected. Should OneBanc Application/Services prove defective, you assume all resultant costs bore upon You.

Indemnification

The Registered User agrees to, and shall indemnify and hold the Company and each of its employees, agents, directors, officers, representatives, consultants and contractors harmless against all actions, claims, liabilities, demands, proceedings, losses, damages, costs, charges and expenses whatsoever (including reasonable attorneys' fees), which they may at any time incur, sustain, suffer or be put to as a consequence of, by reason of, or arising out of

Breach of the Registered User's representations and warranties or these Terms.

Improper use of the Platform Account and/or Services.

The actions/omissions of a holder of power of attorney.

By reason of the Company in good faith taking/refusing to take/omit to take an action on any instruction given by the Registered User due to the acts/omissions of the Registered User, including but not limiting to:
1. The failure to intimate the Company when You suspect/know that your passwords are known to third parties or when third parties use your passwords for carrying out unauthorized/unlawful/illegal transactions.
2. The failure to keep confidential and secure the passwords from third parties.
3. The failure to inform the Company of any changes in your personal/account information.
4. An unauthorised, unlawful, or illegal access to the computer system/network and/or data of the Company.
5. The failure to comply with the applicable law.
6. The failure to comply with the usage guidelines issued by the Company.
7. The failure to comply with these Terms and any agreement between the Company and You.

Limitation of Liability

In no event shall we or any of our subsidiaries/affiliates be liable to You/any person for any direct, indirect, special, consequential or other damages whatsoever based on the contract, tort, negligence, strict liability or otherwise (including, without limitation, any lost profits, business interruption, loss of information/programs/other data on your information handling system) that are related to the use of, or the inability to use, the services and functions of OneBanc Application or any linked website/mobile application, even if we are expressly advised of the possibility of such damages. This section will survive the termination of these Terms.

Termination

We reserve the right to terminate/suspend the Services, the Platform, or any other feature on the Platform by giving 30 (thirty) working days' notice to You. The notice will be delivered by email or SMS, subject to your providing a valid phone number or a valid email ID to us. Notwithstanding the foregoing, you acknowledge and agree that the Company may at any time, in its sole discretion, terminate the Services or close a Platform Account without notice if it is of the opinion that continuation of the same is prejudicial to the Company's interests.

The Company shall also be entitled to freeze operations in any Platform Account with/without notice, if the Company suspects fraud/mischief/impersonation, or if it is directed to do so by a regulatory authority, for such period as it may be deemed fit until it is convinced that operations in the Platform Account can be continued. You agree to provide all clarification sought by the Company, and the Company shall not be responsible/liable for any losses/expenses/costs suffered by the reason of freezing of your account.

We assume no liability whatsoever, direct/indirect for termination/suspension of our Services or for changing/altering OneBanc Application.

You may choose to close your Platform Account or discontinue availing Services at any time. The Company is entitled to refuse the closure until all dues and charges have been paid in full.

Upon termination/suspension, you may choose to avail of the Services provided by the Banking Partners/Service Providers directly from them.

Updates

The Company reserves the right to update OneBanc Application, to (amongst other things) increase efficiency, optimise user interface, and add new facilities from time to time. The update packages may be sent to your device for download and installation. You agree to install the updates from time to time and acknowledge that the Company will only be able to provide account support for the Platform Account if You ensure to install all updates upon receiving a notification for the same. You will, at your cost, procure, maintain, and upgrade all software, computer and communication systems and devices as required to access OneBanc Application and be solely responsible for the same.

Confidentiality

You agree not to disclose/attempt to use/personally benefit from any non-public information that you may learn on OneBanc Application or access using the Services. This obligation shall continue until the non-public information becomes publicly known. If you are compelled by an order of a court or other legal/statutory authority requiring you to divulge such confidential information, you agree to notify the Company promptly and diligently and to cooperate with the Company in protecting the data to the maximum extent possible.

The Company may access, preserve and disclose your information if required to do so by law, or if the Company believes, in good faith, that it is reasonably necessary in terms of responding to claims asserted against the Company or to comply with legal process, for preventing fraud, risk assessment, investigation, user support, product development, debugging, and protecting the rights, property or safety of the Company, its affiliates, Registered Users and members of the public.

Disclosure of Information

You hereby agree and consent to the Company's disclosure of your information to its Banking Partners, Service Providers, Merchants, affiliates, and other persons, in strict confidence.

You agree that the Company may hold and process your personal information for the purposes of statistical analysis, credit scoring, and any other purpose associated with your use of OneBanc Application and/or the Services being provided.

Communication

You agree to receive alerts, notifications, offers, discounts, and such other general communication via SMS, push notifications, or by email, as a part of your use of the Services.

You agree that the Company may also send you payment reminders from time to time and may use your contact information for its collection efforts in recovering dues from You.

You will immediately inform the Company if you observe any error in the information provided or communication made, and the Company will make best efforts to rectify such error at the earliest. You will not hold the Company liable for any loss/damage/claim/expense/cost incurred or suffered due to such communication.

Compliance Mechanism (Research Analyst)

In case of any grievance/complaint related to Research Analyst, an investor can reach out to our compliance officer on the below details:

Name: Abhyudya Sharma

Email: compliance@onebanc.ai

Address: OneBanc Technologies Pvt Ltd, 1205, Welldone Techpark, Sohna Road, Sector 48, Gurugram, Haryana - 122018
If the investor's complaint is not redressed satisfactorily within 30 days, one may lodge a complaint with SEBI on SEBI's 'SCORES' portal https://scores.gov.in/ which is a centralized web based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.
Concerning physical complaints, investors may send their complaints to the Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.

Grievance Redressal Mechanism

Any discrepancies or grievances with regard to content and or comment or breach of the Terms and Conditions shall be taken up with the designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature to:

Name: Dhwani Malaviya

Email: compliance@onebanc.ai

Address: OneBanc Technologies Pvt Ltd, 1205, Welldone Techpark, Sohna Road, Sector 48, Gurugram, Haryana - 122018

In furtherance of the Consumer Protection Act 2019 (Act) and the Consumer Protection (E-Commerce) Rules 2020 (E-commerce Rules), the nodal officer appointed to ensure compliance (to the extent relevant and applicable on the Company) with the Act and E-commerce Rules is as follows:

Name: Dhwani Malaviya

Email: compliance@onebanc.ai

Address: OneBanc Technologies Pvt Ltd, 1205, Welldone Techpark, Sohna Road, Sector 48, Gurugram, Haryana - 122018

The Grievance Officer will acknowledge the receipt of any compliant within 24 hours and redress the complaint within 15 days from receipt of the complaint.

Independence from Platforms

OneBanc Application is independent of any application store/platform on which it is located. It is not associated, affiliated, sponsored, endorsed or in any way linked to any application store/platform operator. Your downloading, installation, access to or use of OneBanc Application is also bound by the terms and conditions of the application store/platform operator which you are advised to familiarise yourself with.

Notices

The Company may give notices to Registered Users under these Terms, either electronically, to the Registered Users' email addresses registered with the Company, or by hand or register post to the address provided by the Registered User. You may contact the Company at the relevant address specified in these Terms.

Remedies

The rights, powers, privileges, and remedies provided under these Terms are cumulative and not exclusive of rights, powers, privileges, or remedies provided by the applicable law. These Terms do not prevent the Company from enforcing its rights under the applicable law. The Company, in addition to other remedies available to it, is entitled to seek:

A decree or order of specific performance to enforce the observance of the Terms.

An injunction restraining a breach/threatened breach of the Terms.

Severability

If any provision of these Terms is held to be illegal/invalid/unenforceable under any present/future laws, such provision will be replaced with another which is not unenforceable/prohibited and which, as far as possible, has the same legal and commercial effect as that which it replaces. Further, the remaining provisions of the Terms will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance from these Terms.

Waiver

Any failure on the part of the Company to require the performance of any provision of these Terms will not affect its right to the full performance of such provision at any time thereafter, and any waiver by the Company of a breach of any provision of these Terms will not constitute a waiver of a similar breach in the future or any other breach.

Force Majeure

The Company shall not be liable for any breach of these Terms, due to any force majeure event such as an act of God, fire, lightning, explosion, flood, inclement weather conditions, power failures, internet outages, failure in any communication systems, equipment breakdown, strikes, lock-out or any other cause beyond the control of the Company and the performance of the Services shall be suspended until such event is resolved.

Entire Agreement

These Terms contain the entire agreement and supersede all prior and contemporaneous understandings between the parties regarding their subject matter.

Assignment and Subcontracting

You will not assign/transfer any rights/obligation/privileges you have under these Terms without prior written consent of the Company. The Company may freely assign its rights and obligations under these Terms. Any assignment/transfer in violation of this section will be deemed void.

Further, the Company may sub-contract any part of these Terms, and the Company will not be responsible for any negligence, fraud or other actions or omissions of such sub-contractors outside the scope of their engagement/authority.

These Terms are binding on the successors and permitted assigns of both parties.

Headings

All headings used in these Terms are for convenience only and shall not be used to limit or interpret the Terms.

Validity of Terms

These Terms apply when you access/use OneBanc Application or hold a Platform Account and will remain valid for as long as you continue to do so.

Dispute Resolution, Jurisdiction and Choice of Law

In the event of any controversy/dispute between the Company and You, arising out of/in connection with your use of OneBanc Application, the parties to the dispute shall attempt, promptly and in good faith, to resolve the dispute. If the parties are unable to resolve the dispute within a reasonable time (not exceeding 30 (thirty) days from the first notice of the dispute), either party to the dispute may refer it to an arbitral tribunal comprising of a sole arbitrator appointed by the Company. The arbitration proceedings will be governed by the Arbitration and Conciliation Act, 1996 and the rules framed under it. The venue, place and seat of the arbitration will be Gurugram, India and the language of the arbitration proceedings will be English. You hereby waive any objection to such proceedings on the grounds of the venue. The award rendered will be in writing, with the reasons for the decision. The award will allocate or apportion the costs of the arbiter the traction as the arbitral tribunal considers fair. The award made will be final and binding on the parties thereto. Either party to the arbitration may seek interim or preliminary relief from a court of competent jurisdiction in Gurugram, India, necessary to protect the rights/property of the party while the arbitration is pending. The proceedings, content and results of the arbitration shall be confidential.

Subject to arbitration as described above, you irrevocably consent to the exclusive jurisdiction of the courts at Gurugram, India. Notwithstanding the same, the Company reserves the right to bring/file a claim in any other competent court/judicial forum having jurisdiction, whether in/outside India. These Terms shall be governed by the laws of the Republic of India without giving effect to its conflict of law's provisions.

Notwithstanding anything contained in these Terms, in the event of a breach of apprehended/threatened breach of these Terms, or any documents about the Services being rendered, the Company shall be entitled, in addition to all other remedies, to an injunction restraining such breach without needing to take recourse to arbitration.

Please email us at compliance@onebanc.ai if you have any questions regarding these terms.

Acceptance

You hereby acknowledge that you have read, reviewed, and understood these Terms. You unconditionally agree to abide by the Terms and all applicable laws including the Income Tax Act, 1961, the Foreign Exchange Management Act, 1999, and the rules made thereunder, and other rules, regulations, guidelines, and directions of the Reserve Bank of India and any other regulatory/statutory authority, as prescribed and amended from time to time.